Privacy Policy

Last updated: March 1, 2026

1. Information We Collect

When you create an Invoicerus account or use our services, we may collect:

  • Account information: name, email address, phone number, business name, and billing address.
  • Payment information: credit card details and billing information processed securely through Stripe.
  • Usage data: how you interact with our platform, including pages visited, features used, and device information.
  • Customer data: information you enter about your customers, bookings, invoices, and team members.
  • Location data: GPS coordinates for field team tracking features (only when explicitly enabled).

2. How We Use Your Information

  • Provide, maintain, and improve the Invoicerus platform.
  • Process payments and manage your subscription.
  • Send transactional emails (booking confirmations, invoice receipts, etc.).
  • Provide customer support and respond to inquiries.
  • Send product updates and marketing communications (with opt-out).
  • Detect fraud and ensure platform security.

3. Data Sharing

We do not sell your personal data. We share information only with:

  • Payment processors: Stripe and Klarna for payment processing.
  • Communication providers: Twilio for SMS notifications and SendGrid for email delivery.
  • Infrastructure providers: cloud hosting and storage services.
  • Legal requirements: when required by law, court order, or government request.

4. Data Security

We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, row-level security in our database, and regular security audits. Your data is isolated per organization using multi-tenant security policies.

5. Data Retention

We retain your data for as long as your account is active. Upon account deletion, we remove your data within 30 days, except where retention is required by law (e.g., financial records). Backups are purged within 90 days.

6. Your Rights

You have the right to:

  • Access and download your data at any time from your dashboard.
  • Correct inaccurate information in your account settings.
  • Delete your account and all associated data.
  • Opt out of marketing communications.
  • Request a copy of your data in a portable format.

7. Cookies

We use essential cookies for authentication and session management. We use analytics cookies to understand platform usage. You can manage cookie preferences in your browser settings.

8. Contact Us

For privacy-related inquiries, contact us at [email protected].